Complete Guide to SASSA SRD R370 Grant Application

Complete Guide to SASSA SRD R370 Grant Application

The Social Relief of Distress (SRD) grant provides financial assistance to South Africans in need. This guide provides comprehensive information on how to apply for the R370 SRD grant (previously R350), eligibility criteria, and the application process.

Eligibility Requirements

To qualify for the SRD grant, you must meet the following criteria:

• Be a South African citizen, permanent resident, or refugee with formal status
• Be between 18 and 60 years old
• Be unemployed (not receiving income from work)
• Not be receiving any other social grant
• Not be receiving unemployment insurance benefits (UIF)
• Not be receiving support from the National Student Financial Aid Scheme (NSFAS)
• Not be receiving any other government COVID-19 response support
• Not have a monthly income exceeding R624 (as of April 2025)
• Not be residing in a government institution
• Have a valid South African ID document, Asylum Seeker permit, or Special Permit

Required Documents

Before beginning your application, ensure you have the following:

1. South African ID document, Green ID book, Asylum permit, or Special Permit
2. Registered cell phone number (in your name)
3. Banking details (if you choose direct deposit payment method)
   • Bank name
   • Branch code
   • Account type
   • Account number
4. Contact details
   • Email address (optional but recommended)
   • Physical address

Step-by-Step Application Process

1. Accessing the Application Portal

To apply for the SRD R370 grant, follow these steps:

1. Visit the official SASSA SRD website at https://srd.sassa.gov.za
2. Look for the “Apply for SRD Grant” or “New Application” option

2. Mobile Number Verification

1. Enter your cell phone number in the field provided
2. Click “Send SMS” to receive a one-time PIN (OTP)
3. Enter the 6-digit OTP in the verification field
4. Click “Verify PIN”

3. Terms and Conditions

1. Read the Terms and Conditions and Declaration and Consent document carefully
2. Check the box to accept the Terms and Conditions
3. Click “Next” to proceed

4. Personal Information

1. Enter your ID Number (for South African citizens) or Special Permit/File Number (for asylum seekers)
2. Provide your personal details:
   • First name
   • Surname
   • Gender
   • Physical address (including province, municipality, and residential area)
3. Click “Next” to continue

5. Contact Information

1. Confirm your cell phone number
2. Provide an email address (optional but recommended for notifications)
3. Click “Next” to proceed

6. Payment Method Selection

You can choose from the following payment methods:

Option 1: Bank Account

1. Select “Bank Account” as your payment method
2. Provide your banking details:
   • Bank name
   • Account type (savings, current/cheque)
   • Account number
3. Double-check your banking information for accuracy

Option 2: CashSend/Mobile Money

1. Select “Cash Send” as your payment method
2. This option allows you to collect your grant at participating retailers (Pick n Pay, Checkers, USave, or Boxer)

7. Review and Submit

1. Review all the information you’ve provided
2. Make corrections if necessary
3. Click “Submit” to complete your application

What Happens After You Apply

After submitting your application, SASSA will:

1. Verify your ID number against government databases
2. Conduct a fraud risk analysis
3. Verify your income through various databases
4. Verify your banking details (if applicable)

During this verification process, your application status will show as “Pending.” Once all checks are complete, your status will change to “Approved” if you meet all criteria, and a payment date will be confirmed.

Tracking Your Application

After applying, you can check your SRD grant status through:

1. SASSA Website: Visit https://srd.sassa.gov.za/sc19/status
2. WhatsApp: Message “status” to 082 046 8553 (Click to open WhatsApp)
3. USSD: Dial *134*7737#

Common Application Mistakes to Avoid

1. Incorrect personal information that doesn’t match Home Affairs records
2. Insufficient banking details (missing account type or number)
3. Using someone else’s cell phone number for the application
4. Not updating personal details when they change
5. Applying multiple times, which can flag your application for fraud

If Your Application is Declined

If your SRD grant application is declined, you can:

1. Check the specific reason for decline (displayed in your status check)
2. Apply for reconsideration within 30 days
3. Submit an appeal if reconsideration is unsuccessful

For more information on appeals, see our SRD Grant Appeal Guide.

Important Tips

• Applications are completely free - never pay anyone to help you apply
• Keep checking your status regularly as payment dates vary each month
• Ensure your banking details are correct to avoid payment delays
• Report any changes in your circumstances immediately
• Keep your contact information updated to receive notifications
• If you lose your phone or change your number after applying, follow our guide to changing your phone number

For additional assistance, contact the SASSA Toll-Free Helpline at 0800 601 011.

Disclaimer: This information was last updated on April 1, 2025. While we strive to provide accurate and up-to-date information, always verify details with the official SASSA website.