How to Check SASSA Status on WhatsApp (Official 2025 Guide)

Checking your SASSA grant status doesn’t need to be a headache. You don’t need to visit a crowded office or struggle with a slow website. In 2025, the easiest and most reliable method is right in your pocket: WhatsApp.

This guide provides the official, verified SASSA WhatsApp number and walks you through the exact steps to check your SRD R350 (or R370) status instantly.

The Official SASSA WhatsApp Number for 2025

Save this number immediately. This is the only official WhatsApp line for SASSA status checks.

WARNING: Do not send your ID number to any other “unofficial” WhatsApp numbers or groups. Scammers often pretend to be SASSA to steal your personal information. Only use the number above.

Step-by-Step: How to Check Status on WhatsApp

Follow these simple steps to get your status report in less than a minute:

1. Add the Number

Open your phone’s contacts and add 082 046 8553 as a new contact. Name it “SASSA”.

2. Send a Message

Open WhatsApp and find the new “SASSA” contact. Send the word “SASSA” or “STATUS” to the number.

3. Follow the Prompts

An automated chatbot will reply immediately. It will usually present you with a menu of options, such as:

1. Apply for a grant
2. Check status
3. Bank details

Reply with the number corresponding to “Status Check” (usually option “2” or by typing “Status”).

4. Enter Your Details

The bot will ask for:

• Your ID Number: Enter your 13-digit South African ID number (only the numbers, no spaces).
• Your Phone Number: Enter the cell phone number you used when you applied for the grant.

5. Get Your Result

Within seconds, the system will reply with your status for the current month (and often previous months).

What Your WhatsApp Result Means

• Approved: Good news! Your grant is processed. Check the “Pay Date” to see when the money will be in your account.
• Declined: Unfortunately, your application was rejected for that month. The message will give a reason (e.g., “Alternative Income Source”). You have 30 days to lodge an appeal.
• Pending: Your application is still being verified. Check again in 2-3 days.

Troubleshooting: WhatsApp Not Working?

Sometimes the WhatsApp line is busy or down due to high traffic (especially on payment dates). If you don’t get a reply:

1. Wait 15 Minutes: The system might just be slow.
2. Check Your Internet: Make sure you have data or a WiFi connection.
3. Use the USSD Code: If WhatsApp fails, dial *134*7737# on your phone. It works without data!
4. Use the Website: Go to the official SRD website as a backup.

Frequently Asked Questions