SASSA Information Portal

SASSA Status Check Portal & Guides

SASSA Status Check Portal & Guides

SASSA Grant Status Checking Guides

Checking the status of your SASSA grant application, especially the SRD R370 grant, is essential. This portal provides step-by-step guides for all available methods, helps you understand what your status means, and offers troubleshooting tips.

Check Your SASSA Status

Enter your 13-digit South African ID number
Enter the phone number used in your application

Alternative Methods:

  • Online via SASSA SRD Website:
    1. Visit https://srd.sassa.gov.za
    2. Click "click here to proceed" under "South African ID Holders"
    3. On the next page, click "click here to check online" under "Application status"
    4. Enter your South African ID number (13 digits) and phone number used during application
    5. Click "submit" to view your status
  • Lodge an Appeal:
    1. Visit the SASSA SRD Appeals website
    2. Enter your South African ID number and phone number
    3. Click 'send pin' to receive a verification code
    4. Complete the appeal form with your reasons
  • WhatsApp: Send "status" to 082 046 8553
  • Call Center: 0800 601 011
  • Email: srd@sassa.gov.za

(Remember to verify the correct SASSA WhatsApp number and update the relevant guide if needed.)

How to Check Your SASSA Status:

  1. Check SRD R350/R370 Status (All Methods):

Understanding and Solving Status Issues:

Use the guides above for detailed instructions. Remember to only use official SASSA channels and beware of scams.

How to Check Your SASSA Grant Status

Checking the status of your SASSA grant application is an important step in the application process. This section provides detailed guides on the different methods you can use to check your application status, including:

Available Methods to Check Your Status

  • Online Portal: Check your status through the official SASSA website
  • SMS: Send an SMS to check your status
  • USSD: Dial a USSD code to check your status
  • Call Center: Contact SASSA’s toll-free number
  • In-Person: Visit your local SASSA office

Why Regular Status Checks Are Important

Regularly checking your application status helps you:

  1. Stay informed about the progress of your application
  2. Identify issues that might be delaying your application
  3. Know when to submit additional documents if required
  4. Confirm approval and payment schedules once approved

Understanding Status Messages

When checking your status, you’ll receive a message indicating where your application is in the process. Our guides explain what each status message means and what actions you may need to take based on your current status.

Need Additional Help?

If you’re experiencing difficulties with checking your status or understanding what your status means, you can:

  • Contact the SASSA toll-free number: 0800 60 10 11
  • Email SASSA at: grantenquiries@sassa.gov.za
  • Visit your nearest SASSA office with your ID document and application reference number

Select one of our detailed guides below to learn how to check your specific grant application status.