SASSA Status Codes: Complete Guide to Understanding Your Grant Status
Table of Contents
Understanding Your SASSA Status
When checking your SASSA SRD R370 grant status, you’ll receive one of several status codes. This guide explains what each status means and what actions you need to take.
Quick Navigation
- Application Complete Status
- Bank Details Pending
- Reapplication Pending
- Monthly Period Status
- Declined Applications
- Cancelled Grants
- Common Questions
SASSA Status Codes Explained
Below is a comprehensive table of all SASSA status codes and their meanings:
Status | What It Means | Required Action |
---|---|---|
Application Complete | Your re-application has been received and will be verified monthly for the SRD R370 grant. | Check your verification and payment status monthly at srd.sassa.gov.za |
Bank Details Pending | Application received but banking details or payment preferences are missing. | Submit your banking details at srd.sassa.gov.za |
Reapplication Pending | No re-application has been received for the current period. | Submit a new application at srd.sassa.gov.za |
Period (e.g., April) Pending | Your re-application was received and is being verified for this period. | Check back later in the month at srd.sassa.gov.za/sc19/status |
Period (e.g., April) Approved | Your application is approved for this period. | Check the payment date in your status. If no date shows, payment is still being processed. |
Period (e.g., April) Declined | Application declined for this period with a specific reason. | Submit an appeal at srd.sassa.gov.za/appeals/appeal if you believe the decision is incorrect. |
Cancelled | Your grant has been cancelled. | Visit srd.sassa.gov.za/sc19/reinstate to reinstate your grant. |
Detailed Explanations
Application Complete
This status means SASSA has successfully received your application. However, this is just the first step. Your application will be verified each month to ensure you still qualify for the grant. Key points:
- Monthly verification is automatic
- No additional action needed from you
- Check your status regularly for updates
Bank Details Pending
When you see this status, SASSA needs your banking information to process payments. To resolve:
- Visit srd.sassa.gov.za
- Log in with your ID number
- Submit your banking details
- Wait 24-48 hours for verification
Reapplication Pending
This means you need to submit a new application. The SRD grant requires periodic reapplication to ensure continued eligibility. Steps to reapply:
- Visit srd.sassa.gov.za
- Click “Apply for SRD Grant”
- Complete all required information
- Submit your application
Monthly Period Status
Your application status is updated monthly. You might see:
- Pending: Application is being verified
- Approved: Payment will be processed
- Declined: Application wasn’t successful for that month
Declined Applications
If your application is declined, you’ll see a specific reason. Common reasons include:
- Income source identified
- Alternative income found
- UIF registered
- NSFAS funding
- Government payroll link
You have 30 days to appeal if you believe the decline reason is incorrect.
Cancelled Grants
A cancelled status means your grant is no longer active. Common reasons include:
- Failed to reapply
- No longer meeting criteria
- Found to have alternative income
- Requested cancellation
Common Questions
How often should I check my status?
Check at least once a month, preferably around the same time as payment dates are announced.
What if my status doesn’t change?
If your status remains unchanged for more than a month:
- Ensure your application is complete
- Verify your banking details
- Contact SASSA if issues persist
Can I appeal multiple times?
Yes, you can appeal each month’s decline separately within 30 days of the decision.
Need Help?
If you need assistance understanding your status or taking the required actions:
- Call Center: 0800 601 011
- Email: srd@sassa.gov.za
- WhatsApp: 082 046 8553
Remember to have your ID number ready when contacting SASSA for assistance.
Stay Updated
Status meanings and procedures may change. We recommend:
- Checking your status regularly
- Following SASSA’s official social media
- Visiting srd.sassa.gov.za for updates
Last Updated: April 2025