Inqubo Yesikhalazo Sesibonelelo se-SASSA SRD R370: Umhlahlandlela Ophelele
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Inqubo Yesikhalazo Sesibonelelo se-SASSA SRD R370: Umhlahlandlela Ophelele
Uma isicelo sakho sesibonelelo se-SASSA Social Relief of Distress (SRD) senqatshiwe, unelungelo lokwenza isikhalazo ngaleso sinqumo. Lo mhlahlandlela ophelele uchaza inqubo yesikhalazo, amadokhumenti adingekayo, namathiphu okwandisa amathuba akho esikhalazo esiphumelelayo.
Ukuqonda Inqubo Yesikhalazo
Inqubo yesikhalazo sesibonelelo se-SRD ihlanganisa ukuthumela isicelo esisemthethweni ku-Independent Tribunal for Social Assistance Appeals (ITSAA) ukuze ibuyekeze isicelo sakho esenqatshiwe. Kubalulekile ukuqonda:
- Kufanele uthumele isikhalazo zingakapheli izinsuku ezingu-30 uthole isimo sakho sokwenqatshwa
- Izikhalazo zicutshungulwa ngenyanga ngayinye - udinga ukuthumela isikhalazo esihlukile ngenyanga ngayinye isicelo sakho senqatshwe ngayo
- Isikhalazo sehlukile ekucatshangelweni kabusha (kuchazwe ngezansi)
Ukucatshangelwa Kabusha vs. Isikhalazo: Uyini Umehluko?
Ngaphambi kokuqhubeka nesikhalazo, kubalulekile ukuqonda umehluko phakathi kokucatshangelwa kabusha nesikhalazo:
Ukucatshangelwa Kabusha:
- Isinyathelo sokuqala ngemva kokwenqatshwa
- Kusingathwa ngokuqondile yi-SASSA
- Kufanele kuthunyelwe zingakapheli izinsuku ezingu-30 kwenqatshwa
- Ngokuvamile kuyashesha kunenqubo yesikhalazo
Isikhalazo:
- Isinyathelo sesibili uma ukucatshangelwa kabusha kungaphumelelanga
- Kubuyekezwa yi-Independent Tribunal (ITSAA)
- Kufanele kuthunyelwe zingakapheli izinsuku ezingu-30 kwaphuma umphumela wokucatshangelwa kabusha
- Inqubo yokubuyekeza ejulile
Kubafakizicelo abaningi, kunconywa ukuzama ukucatshangelwa kabusha ngaphambi kokwenza isikhalazo.
Izizathu Ezivamile Zokwenqatshwa Kwesibonelelo Se-SRD
Ukuqonda ukuthi kungani isicelo sakho senqatshiwe kubalulekile esikhalazweni esiphumelelayo. Nazi izizathu ezivamile zokwenqatshwa nokuthi zisho ukuthini:
| Isizathu Sokwenqatshwa | Incazelo |
|---|---|
| alternative_income_source_identified | Kutholakale imali engenayo yanyanga zonke engaphezu kuka-R624 |
| identity_verification_failed | Imininingwane yomuntu ayifani namarekhodi oMnyango Wezasekhaya |
| existing_sassa_grant | Usuvele uthola esinye isibonelelo sakwaSASSA |
| debtor | Wake wathola imali yesibonelelo ngephutha |
| nsfas_registered | Ubhalisele uxhaso lwe-NSFAS |
| uif_registered | Uthola izinkokhelo ze-UIF |
| gov_payrol_registered | Uqashwe yisikhungo sikahulumeni |
| age_outside_range (>60) | Uneminyaka engaphezu kuka-60 (kufanele ufake isicelo seSibonelelo Sabadala) |
| age_outside_range (<18) | Ungaphansi kweminyaka engu-18 (awufaneleki) |
| deceased_record_on_DHA | Uvelile njengomuntu ongasekho kumarekhodi oMnyango Wezasekhaya |
| referred_linked_risk_mobile | Kungenzeka ukuthi kukhona umkhonyovu otholakele |
| referred_safps | Ubhaliswe ne-SA Fraud Prevention Services |
Inqubo Yesikhalazo Isinyathelo Ngesinyathelo
1. Hlola Isimo Sakho Nesizathu Sokwenqatshwa
Ngaphambi kokwenza isikhalazo, hlola isimo sakho futhi uqonde ukuthi kungani isicelo sakho senqatshiwe:
- Vakashela ku-https://srd.sassa.gov.za/sc19/status
- Faka inombolo yakho kamazisi nenombolo yocingo
- Buka isimo sakho nesizathu sokwenqatshwa
2. Cabangela Ukucatshangelwa Kabusha Kuqala
Ukuze uthole isixazululo esisheshayo, cabanga ngokufaka isicelo sokucatshangelwa kabusha ngaphambi kokwenza isikhalazo:
- Vakashela Iwebhusayithi ye-SRD
- Chofoza ku- “Isicelo Sokucatshangelwa Kabusha” (“Application for Reconsideration”)
- Landela imiyalo ukuze uthumele isicelo sakho sokucatshangelwa kabusha
- Kungenjalo, shayela iSikhungo Sezingcingo Samahhala SakwaSASSA: 0800 60 10 11
3. Thumela Isikhalazo Sakho (Uma Ukucatshangelwa Kabusha Kwehluleka)
Uma ukucatshangelwa kabusha kungaphumeleli noma ukhetha ukuya ngqo esikhalazweni:
- Vakashela Iwebhusayithi Yezikhalazo ze-SRD
- Faka inombolo yakho kamazisi
- Faka inombolo kamakhalekhukhwini esetshenziswe esicelweni sakho
- Chofoza u-“Thumela i-PIN” ukuze uthole i-PIN yokuqinisekisa nge-SMS
- Faka i-PIN bese uchofoza u-“Submit”
- Khetha inyanga/izinyanga ofuna ukwenza isikhalazo ngazo
- Ohlwini olwehliswayo, khetha isizathu sesikhalazo sakho
- Nikeza noma yiluphi ulwazi olwengeziwe ukusekela icala lakho
- Chofoza u-“Submit” ukuze uqedele isicelo sesikhalazo
4. Landelela Isimo Sesikhalazo Sakho
Ngemva kokuthumela isikhalazo sakho:
- Hlola isimo sesikhalazo sakho njalo ngewebhusayithi yakwaSASSA
- Linda izinsuku ezingu-30-60 ukuze kucutshungulwe (izikhalazo zingathatha isikhathi ngenxa yevolumu ephezulu)
- Qhubeka nokuhlola ngisho noma kubonakala kuthatha isikhathi eside kunokulindelekile
Amadokhumenti Okusekela Isikhalazo Sakho
Ngokuya ngesizathu sakho sokwenqatshwa, cabanga ngokunikeza amadokhumenti asekelayo alandelayo:
| Isizathu Sokwenqatshwa | Amadokhumenti Asekelayo |
|---|---|
| alternative_income_source_identified | Izitatimende zasebhange ezibonisa imali engenayo engaphansi komkhawulo |
| identity_verification_failed | Ikhophi kamazisi, i-afidavithi eqinisekisa ubuwena |
| uif_registered | Ubufakazi bokunqanyulwa kwe-UIF |
| gov_payroll_registered | Ubufakazi bokunqanyulwa komsebenzi |
| deceased_record_on_DHA | I-afidavithi eqinisekisa ukuthi uyaphila |
| nsfas_registered | Ubufakazi bokuhoxiswa noma ukwenqatshwa kwesicelo se-NSFAS |
Thumela noma yimaphi amadokhumenti asekelayo nge-imeyili ku-srdappeals@sassa.gov.za nenombolo yakho kamazisi nenombolo yereferensi yesikhalazo emugqeni wesihloko.
Amathiphu Esikhalazo Esiphumelelayo
- Yethembeka - Nikeza ulwazi olunembile olubhekana nesizathu esiqondile sokwenqatshwa
- Yenza ngokugcwele - Faka yonke imininingwane efanele namadokhumenti asekelayo
- Shesha - Thumela isikhalazo sakho phakathi nenkathi yezinsuku ezingu-30
- Phikelela - Landelela uma ungayitholi impendulo zingakapheli izinsuku ezingu-60
- Yiba oqondile - Bhekana nesizathu esiqondile sokuthi kungani isicelo sakho senqatshiwe
- Hlola njalo - Gada isimo sesikhalazo sakho njalo
Okufanele Ukwenze Uma Isikhalazo Sakho Singaphumeleli
Uma isikhalazo sakho singaphumeleli:
- Cabanga ukuthi izimo zakho sezishintshile yini kusukela esicelweni sakho sokuqala
- Thumela isicelo esisha sesibonelelo se-SRD uma manje usuhlangabezana nazo zonke izimfuneko
- Hlola ezinye izinhlelo zokusekela ngoMnyango Wezokuthuthukiswa Komphakathi
- Xhumana nehhovisi lesifunda lakwaSASSA ukuze uthole usizo mathupha
Imininingwane Yokuxhumana Ngezikhalazo
Ukuze uthole usizo ngesikhalazo sakho:
- I-imeyili: srdappeals@sassa.gov.za
- Isikhungo Sezingcingo: 0800 601 011
- WhatsApp: 082 046 8553 (Chofoza ukuvula i-WhatsApp)
Umshwana Wokuzihlangula: Lolu lwazi lugcine ukubuyekezwa ngo-Ephreli 1, 2025. Nakuba silwela ukunikeza ulwazi olunembile nolwakamuva, hlala uqinisekisa imininingwane kwiwebhusayithi esemthethweni yakwaSASSA.