Imali Ye-SASSA Yenqatshiwe Noma Ukukhokha Kwehlulekile? Umhlahlandlela Ophelele Wokuxazulula Izinkinga ka-2026

By Sassa Information Portal Team

Udidekile ngemali ye-SASSA yenqatshiwe noma engekho ngoJanuwari 2026? Akulona wedwa. Lona umhlahlandlela ophelele wokuxazulula izinkinga okudlula izeluleko ezijwayelekile ukuze uthole izizathu zangempela zokuhluleka kwegrant yakho futhi unikeze izinyathelo ezisebenzayo ezisetshenziswa abafaki zicelo abaphumelelayo ukuxazulula izinkinga ngokushesha.

Isimo Esibi Kakhulu: Ugcine Uvunyelwe Kodwa I-Akhawunti Yakho YaseBhange Ingenalutho

Ukubhekana nesimo ‘sokwenqatshwa’ noma igrant evunyelwe kodwa ingenayo imali kwi-akhawunti yakho ngoJanuwari 2026? Lona umhlahlandlela ophelele ohlola izizathu ezivame kakhulu nezifihliwe zokuhluleka kwegrant ye-SASSA SRD R350. Funda ukuchaza izizathu zokwenqatshwa eziyimfihlo, lungisa amaphutha emininingwane yasebhange ahlala ekhona, futhi uqonde amaphutha ohlelo i-SASSA engakhulumi ngawo. Sinikeza izixazululo namasu okuzivikela owadingayo ukuze uthole igrant yakho. Kuyinto edumaza kakhulu kunoma yimuphi umhlomuli we-SASSA ngoJanuwari 2026. Uhlola isimo sakho ngokuzikhandla ku-inthanethi, futhi sikhombisa ‘Uvunyelwe’ (Approved). Ubona usuku lokukhokha. Uyalinda, uhlole i-akhawunti yakho, bese… lutho. Lokhu akuyona nje inhlanhla embi; kuyinkinga yohlelo esiyibiza nge-‘Inkinga Yokukhokha Okungabonwa’ (Ghost Payment).

Ngaphambi kokuba ukhathazeke, qonda ukuthi inqubo yenzeka ngezigaba. Ukuvunyelwa kuyisinyathelo sokuqala kuphela. Ngemuva kwalokho, i-SASSA ikhiqiza ifayela lokukhokha bese ilithumela emabhange. Ukuhluleka kungenzeka kunoma yisiphi isigaba kuleli ketango. Izizathu ezivame kakhulu ngo-2026 yilezi:

  • Ukuhluleka Kokuqinisekiswa KweBhange (Bank Verification Failure): Lesi isizathu esibaluleke kakhulu ‘sokukhokha okungabonwa’. Uhlelo lwe-SASSA luhlola inombolo yakho kamazisi negama lakho nemininingwane ephethwe yibhange lakho. Noma yikuphi ukungahambisani okuncane—iphutha egameni lakho, inombolo kamazisi engalungile, noma igama eliphakathi i-SASSA elinayo kodwa ibhange lakho lingalinayo—kuzokwenza ukuthi imali ibuyele emuva. Uhlelo lusebenza ngokuzenzakalela futhi alunakuphikiswa.
  • Ama-Akhawunti Angasebenzi Noma Avaliwe (Dormant or Closed Accounts): Uma ungazange usebenzise i-akhawunti yakho yasebhange izinyanga ezimbalwa, ibhange lingase libe liyibeke njengebuthuntu. I-SASSA ayikwazi ukukhokha kwi-akhawunti ebuthuntu noma evaliwe. Kubalulekile ukuqinisekisa ukuthi i-akhawunti yakho iyasebenza.
  • Imininingwane YaseBhange Engalungile (Incorrect Banking Details): Kuzwakala kulula, kodwa izinkulungwane zama-grants zehluleka njalo ngenyanga ngenxa yephutha ledijithi elilodwa enombolweni ye-akhawunti noma ikhodi yegatsha engalungile. Hlola kabili njalo imininingwane oyinikeze ngesikhathi ufaka isicelo se-SRD Grant.
  • Ukubambezeleka Kwefayela Lokukhokha (Payment File Delays): Ngezinye izikhathi, inkinga iba ohlangothini lwe-SASSA. Ifayela lokukhokha leqembu elithile labahlomuli lingase libambezeleke noma lonakale, okwenza izinkokhelo zifike ngemuva kwezinsuku ezimbalwa kunokulindelekile. Nakuba kudumaza, lokhu kuvame ukuzixazulula. Okusemqoka ukulinda amahora angu-48-72 ngemuva kosuku lokukhokha ngaphambi kokwenza inkinga ibe nkulu.

Ukuchaza Izizathu Zokwenqatshwa Eziyimfihlakalo Ze-SASSA zika-2026

Isimo ‘Sokwenqatshwa’ (Declined) sidabukisa inhliziyo, ikakhulukazi uma isizathu singezwakali kahle noma singenzi mqondo. Ake sichaze amakhodi okwenqatshwa avame kakhulu ngo-2026 nokuthi asho ukuthini ngempela, kanye nokuthi yini ongayenza ngempela ngokuphathelene nawo.

Isizathu: ‘alternative_income_source_identified’ (Imithombo Yemali Engenayo Ehlukile Iboniwe)

Okucatshangwa yi-SASSA: Uhlelo lwabo lufanise inombolo yakho kamazisi nedathabhesi (njenge-UIF, i-SARS, noma i-NSFAS) ekhombisa imali engenayo engaphezu kuka-R624 engena kwi-akhawunti yakho yasebhange phakathi nesikhathi sokuhlolwa. Okungaba Khona Ngempela:

  • Umngane noma ilungu lomndeni likuthumelele imali yokudla.
  • Uthole inkokhelo encane, eyenzeka kanye kuphela yomsebenzi wesikhashana.
  • Amarekhodi akho asebhange aphelelwe yisikhathi, ekhombisa inkokhelo yomqashi wangaphambili.
  • Iphutha lohlelo libangele ukuthi ukuthengiselana kufakwe ngokungeyikho. Isixazululo Sakho: Lesi yisizathu esivame kakhulu sokwenqatshwa futhi esibaluleke kakhulu ukuthi ufake isikhalazo. Uma ukholwa ukuthi imali engenayo kwakungewona umholo noma ayidluli umkhawulo, kufanele ufake isikhalazo (appeal). Qoqa noma yibuphi ubufakazi onabo (izitatimende zasebhange ezikhombisa uhlobo lwediphozithi).

Isizathu: ‘identity_verification_failed’ (Ukuqinisekiswa Kobunikazi Kwehlulekile)

Okucatshangwa yi-SASSA: Imininingwane yakho yomuntu siqu oyinikezile (igama, isibongo, inombolo kamazisi) ayifani namarekhodi eMnyango Wezasekhaya (DHA). Okungaba Khona Ngempela:

  • Iphutha elilula lokuthayipha ngesikhathi ufaka isicelo sakho.
  • Ushadelwe muva nje futhi washintsha isibongo sakho, kodwa amarekhodi e-DHA awakaqashwa okwamanje.
  • Uhlelo lwe-DHA lwalungasebenzi okwesikhashana lapho i-SASSA izama ukuqinisekisa wena. Isixazululo Sakho: Okokuqala, hlola kathathu imininingwane oyithumele ku-SASSA. Uma ilungile, inkinga ilele kumarekhodi akho e-DHA. Kungase kudingeke ukuthi uvakashele ihhovisi lezeziNdaba Zasekhaya ukuze uqinisekise ukuthi imininingwane yakho ilungile ohlelweni lwabo. Awukwazi ukukufaka lokhu ngaphakathi kwe-SASSA uqobo. Uma i-DHA isiqinisekisile ukuthi imininingwane yakho isilungile, kufanele ufike isikhalazo ngesinqumo.

Isizathu: ‘uif_registered’ noma ’nsfas_registered’ (Kubhaliswe i-UIF Noma i-NSFAS)

Okucatshangwa yi-SASSA: Njengamanje uthola izinzuzo kwi-Unemployment Insurance Fund (UIF) noma uxhaswe yi-National Student Financial Aid Scheme (NSFAS). Okungaba Khona Ngempela:

  • Wake waqashwa ngaphambili futhi usasezinhlelweni ze-UIF, noma ngabe awusatholi zinkokhelo.
  • Ubhaliswe enyuvesi, futhi amarekhodi e-NSFAS akukhombisa njengomhlomuli, noma ngabe awukatholi izimali okwamanje.
  • Idatha i-SASSA eyisebenzisayo iphelelwe yisikhathi. Isixazululo Sakho: Kufanele uxhumane nomnyango ofanele ngokuqondile. Ngezingqinamba ze-UIF, thintana noMnyango Wezabasebenzi. Nge-NSFAS, thintana nabo ukuze ucacise isimo sakho sokuxhaswa. Thola ubufakazi obubhaliwe bokuthi awuyena umhlomuli osebenzayo bese ukuthumela lokhu njengengxenye yesikhalazo sakho se-SASSA. Kuyadumaza, kodwa i-SASSA izosebenza kuphela ngolwazi oluqinisekiswe ngomunye umnyango.

Inkinga Yemininingwane YaseBhange: Ungayilungisa Kanjani Kusukela Manje Kuqhubeke

Ngaphezu kwengxenye yazo zonke izinkokhelo ezihlulekayo zixhumene nemininingwane yasebhange. I-SASSA iqine kakhulu ngoba izama ukuvimbela ukukhwabanisa. Ake sixazulule lokhu unomphela.

Umtapo Wegolide: I-akhawunti yasebhange KUFANELE ibe egameni lakho. Awukwazi ukusebenzisa i-akhawunti yomngane, womshado, noma yengane. Uhlelo luzokwenqaba ngokuzenzakalelayo.

Uhlu Lokuhlola Lwemininingwane YaseBhange Lwango-2026:

  1. Ingabe i-akhawunti isegameni lakho eliqondile? Igama lakho kufanele lifane nedokhumenti lakho kamazisi namarekhodi ezeziNdaba Zasekhaya ngokuphelele. Azikho iziteketiso, azikho izinhlobo ezifushaniswe.
  2. Ingabe i-akhawunti iyasebenza? Uma ungayisebenzisanga izinsuku ezingama-30-90, thintana nebhange lakho ukuze uqinisekise ukuthi ayibuthuntu. Idiphozithi encane engu-R10 ingayivula kabusha.
  3. Ingabe imininingwane iqondile ngo-100%? Ngena kwi-app yakho yasebhange noma uhlole isitatimende. Ungaqageli inombolo yakho ye-akhawunti, igama lebhange, noma ikhodi yegatsha.
  4. Ingabe usebenzisa inombolo yakho yocingo? Inombolo yocingo exhunyaniswe kwi-akhawunti yakho yasebhange kufanele ibe yiyona oyisebenzise ukufaka isicelo se-SASSA grant.

Ungayifaka Kanjani Imininingwane Yakho YaseBhange Ngokufanele ngo-2026: Uma usola iphutha, kufanele ubuyekeze imininingwane yakho kuwebhusayithi esemthethweni ye-SASSA SRD. Bheka isixhumanisi esithi ‘Buyekeza Imininingwane Yakho YaseBhange’ (Update Your Bank Details). Qaphela ukuthi lolu shintsho lungathatha umjikelezo wokukhokha ophelele ukuze lusebenze. Lokhu kusho ukuthi uma ubuyekeza imininingwane yakho ngoJanuwari, ungase ubone kuphela inkokhelo ibonakala kwi-akhawunti entsha ekukhokheni kukaFebruwari noma kuMashi. Ukuze uthole uhlelo olusha kakhulu, hlola njalo ikhasi le-SASSA lamaSuku Okukhokha.

Amasu Okuzivikela: Okwenziwa Abahlomuli Abaphumelelayo Ngokuhlukile

Ukuthola igrant yakho akukhona ngenhlanhla; kumayelana nokuzivikela. Abantu abathola ama-grants abo njalo ngaphandle kwezingqinamba bavame ukulandela amasiko alula. Zilandele, futhi uzosebenzisa isikhathi esincane uxazulula izinkinga nesikhathi esiningi uzuza.

  • Benza Ukuhlolwa Kwempilo Kwanyanga Zonke: Ungalindi nje usuku lokukhokha. Ekuqaleni kwenyanga ngayinye, benza ukuhlolwa okusheshayo kwesimo se-SRD. Lokhu kubanika isexwayiso sokuqala uma kuvele inkinga entsha, kubanike isikhathi sokuyilungisa ngaphambi kokuba inkokhelo iqale.
  • Bagcina Amarekhodi Ahlakaniphile: Njalo uma behlangana ne-SASSA—kungaba isicelo, ukuhlolwa kwesimo, noma isikhalazo—bathatha isithombe sekhasi lokuqinisekisa. Balondoloza i-ID Yesicelo sabo nanoma yiziphi izinombolo zereferensi endaweni ephephile. Lolu lwazi luyigolide uma kwenzeka udinga ukubuza ngenkinga.
  • Basebenzisa Kuphela Izindlela Ezisemthethweni: Bayayiziba amahemuhemu e-WhatsApp namawebhusayithi ezindaba ezingamanga. Bathola ulwazi lwabo ngokuqondile kwiwebhusayithi ye-SASSA SRD, i-akhawunti ye-Twitter ye-SASSA esemthethweni, noma izinsiza zezindaba ezinokwethenjelwa. Bayazi ukuthi ukusebenzisa izixhumanisi zokukhwabanisa kungabangela ukuba imininingwane yabo intshontshwe.
  • Baqonda Umjikelezo Wanyanga Zonke: Bayazi ukuthi i-SASSA ihlola kabusha isicelo ngasinye, njalo ngenyanga. Ukuthi uvunyelwe ngoZibandlela akukuqinisekisi ukuvunyelwa ngoJanuwari. Bayaqonda ukuthi isimo sabo sezezimali sihlolwa nyanga zonke ngokumelene namadathabhesi ahlukahlukene, ngakho balungiselelwe ukuthi isimo sabo sishintshe.

Inselelo Ye-PostBank Kanye Ne-Cash Send: Ingabe Yiyona Ndlela Yokugcina?

Kubahlomuli abangenayo i-akhawunti yasebhange, ukuqoqa igrant nge-retail partner (njenge-Pick n Pay, i-Boxer, i-Shoprite) besebenzisa inketho ye-‘Cash Send’ (Ukuthumela Imali) yiyona kuphela indlela. Nakuba kuyisevisi ebalulekile, kuza nezingqinamba zayo zango-2026.

  • Ukwehla Kohlelo (System Downtime): Izinhlelo zokukhokha kubadayisi bavame ukwehla, ikakhulukazi phakathi nezinsuku zokuqala zomjikelezo wokukhokha lapho isidingo siphezulu. Lokhu kungaholela emigqeni emide nokumosha izinyawo.
  • Ukuthembela ku-SMS: Inketho ye-Cash Send ithembele ekutholeni i-SMS evela ku-SASSA nge-voucher yokukhokha. Uma ulahlekelwa ucingo lwakho, i-SIM card yakho ayisebenzi, noma kukhona ukubambezeleka kwenethiwekhi, ngeke uyithole imali yakho.
  • Alukho Usuku Olumisiwe: Ngokungafani nezinkokhelo zasebhange, inketho ye-Cash Send ayinalo usuku lokukhokha olumisiwe. Kufanele ulinde i-SMS eqinisekisa ukuthi izimali zakho zitholakala ukuze uziqoqe. Lokhu kwenza ukuhlela kwezezimali kube nzima ngendlela emangalisayo.

Ukuhlaziywa Kwethu: Nakuba i-Cash Send ingcono kunokungenalutho, sikhuthaza bonke abahlomuli ukuthi bavule i-akhawunti yasebhange uma kungenzeka. Amabhange amaningi eNingizimu Afrika anikeza ama-akhawunti anezindleko eziphansi noma angenayo imali efanele ukuze athole ama-grants. Kuthembekile, kuphephe kakhulu, futhi kukunika ukufinyelela okusheshayo ezimalini zakho ngosuku lokukhokha oluhleliwe. Lokhu kushintsha okulula kungaqeda inani elikhulu lokucindezeleka nokungaqiniseki.

FAQs

Isimo sami se-SASSA ‘Silindile’ (Pending) inyanga yonke kaJanuwari 2026, kufanele ngenzeni?

Isimo ‘Silindile’ sisho ukuthi isicelo sakho sisaphansi kokuqinisekiswa kwaleyo nyanga. Lokhu kuvamile ekuqaleni kwenyanga. Kodwa-ke, uma sihlala silindile sidlule phakathi nenyanga, kungase kubonise inkinga. Isizathu esingenzeka kakhulu ukubambezeleka ekuqinisekiseni imininingwane yakho ngokumelene namadathabhesi njengezeziNdaba Zasekhaya (Home Affairs) noma i-SARS. Ngeshwa, akukho okuningi ongakwenza ngaphandle kokulinda. Uma kusaqhubeka kulindile lapho kuqala umjikelezo wenyanga elandelayo, kufanele ushayele inombolo yosizo ye-SASSA ukuze ubhale uphenyo, kodwa ungaphindi ufake isicelo.

Ngibuyekeze imininingwane yami yasebhange kodwa i-SASSA isakhokhele kwi-akhawunti yami endala. Kungani?

Izinguquko zemininingwane yasebhange azisheshi. Amafayela okukhokha e-SASSA alungiswa kusenesikhathi. Uma ubuyekeza imininingwane yakho ngemuva kosuku lokunqanyulwa lwenyanga (olungavezwa obala), ushintsho luzosebenza kuphela kusukela kumjikelezo wokukhokha olandelayo. Lindela ukubambezeleka kwenyanga eyodwa kuya kwezimbili ukuze inkokhelo iqondiswe kabusha kwi-akhawunti yakho entsha.

Ngingakwazi ukusebenzisa inombolo yomunye umuntu yesicelo sami se-SASSA?

Lokhu akukhuthazwa neze. Inombolo yakho yocingo iyisixhumanisi esiyinhloko sokuxhumana nge-grant yakho. Isetshenziselwa ukubuyekeza isimo, izaziso zokukhokha, nokuqinisekisa kwezinto ezimbili. Ukusebenzisa inombolo yomunye umuntu kusho ukuthi ungase uphuthelwe ulwazi olubalulekile noma ama-SMS okukhokha. Kubuye kube yingozi kwezokuphepha. Sebenzisa njalo inombolo yakho yocingo, esebenzayo.

I-grant yami yavunyelwa izinyanga ezintathu, kodwa yabe isinqatshwa ngoJanuwari. Kungani yama?

I-SRD grant ihlolwa kabusha njalo ngenyanga. Ukuvunyelwa ezinyangeni ezedlule akunasithiyo kwinyanga yamanje. Isicelo sakho sangoJanuwari 2026 senqatshwa ngoba phakathi nenqubo yokuqinisekisa kule nyanga, uhlelo lwe-SASSA lwabonisa inkinga—okungenzeka kakhulu ukuthola umthombo omusha wemali engenayo, ukungahambisani kwedatha ne-UIF, noma okunye ukwehluleka kokufaneleka. Kufanele uhlole isizathu esiqondile sokwenqatshwa sikaJanuwari bese ufaka isikhalazo esisha sale nyanga eqondile.

Ngihole i-SMS yokuthi ngiqoqe imali yami, kodwa isitolo sithi ayikho imali. Yini engalungile?

Le yinkinga evame kakhulu futhi edumazayo ngenketho ye-‘Cash Send’. Ngokuvamile ikhombisa izinkinga ezimbili: 1) Kukhona ukuphazamiseka kwesikhashana ohlelweni phakathi komdayisi ne-PostBank/SASSA. Zama futhi ngemva kwamahora ambalwa noma ngosuku olulandelayo. 2) I-SMS oyitholile ingase ibe eyenkholo yenkokhelo yenyanga edlule, noma kukhona ukubambezeleka okukhulu ohlelweni lokubuyekeza. Thatha umazisi wakho ne-SMS uye kumphathi wesitolo bese ucela ukuthi baqinisekise imininingwane ye-voucher ohlelweni lwabo.

I-SASSA ithi ’ngingumufi’ (deceased) kodwa ngisaphila. Ngikwenza kanjani lokhu?

Lokhu kuyiphutha elikhulu ledatha eliqala kuMnyango Wezasekhaya (DHA). I-SASSA isebenzisa idatha ye-DHA ukuze iqinisekise ubunikazi bakho. Kufanele uvakashele ngokushesha ihhovisi le-DHA eliseduze nedokodo lakho kamazisi noma i-Smart ID card ukuze ulungise isimo sakho ohlelweni lwabo. Cela ukuqinisekiswa okusemthethweni, okuprintiwe kokuthi isimo sakho silungisiwe. Uma usunalo lolu bufakazi, kufanele uluthumele ku-SASSA njengengxenye yesikhalazo.

Sisho ukuthini isizathu sokwenqatshwa esithi ‘referred’?

Isimo ‘Esidluliselwe’ (Referred) ngokuvamile umphumela wesicelo sokukhwabanisa esisolisayo. Uhlelo lufake uphawu oluthile olusolisayo mayelana nesicelo sakho—mhlawumbe imininingwane isetshenziswe ngaphambili, noma yafakwa uphawu phakathi nokuhlolwa okwenziwa ngesandla okungahleliwe. Lokhu kudinga ukuhlolwa okwenziwa ngesandla yisikhulu se-SASSA. Lokhu kungathatha isikhathi eside ukuxazululwa, futhi kufanele uthinte inombolo yosizo ye-SASSA ukuze ulandelele.

Isikhalazo sami savunyelwa kodwa angikakhokhelwa izinyanga lezo. Kwenzekani manje?

Siyakuhlanganyela kwi-appeal ophumelele! Ngemuva kokuba isikhalazo sivunyelwe, i-SASSA kufanele isebenze ukukhokha okubuyiswayo (back-pay). Lena akuyona inqubo esheshayo futhi ingathatha amasonto ambalwa noma imijikelezo embalwa yokukhokha ukuze ibonakale kwi-akhawunti yakho. Izimali ngokuvamile zikhokhwa njengesamba esisodwa sezinyanga ovunyelwe zona. Hlala uhlola i-akhawunti yakho yasebhange nesimo sakho sokukhokha kuwebhusayithi ye-SASSA.

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