Ingabe Isivivinyo Esisha sika-SASSA se-'Selfie' Sivimba Isibonelelo Sakho sika-R390? Umhlahlandlela Omkhulu ka-2026 Wokuphasa 'Biometric Verification Failed'

OKUBALULEKILE ngo-Mashi 2026: Uhlelo olusha lokuqinisekisa ubuwena lwe-‘Biometric Selfie’ oluyisibopho luvimba ngokungafanele izinkulungwane zezibonelelo ze-SRD R390. Uma ubhajwe ku-‘Biometric Verification Failed,’ lo mhlahlandlela unikeza izinyathelo eziqondile, amathiphu ezithombe, nezimfihlo zokuxazulula inkinga ukuze uqinisekise ubuwena futhi uthole inkokhelo yakho ka-Ephreli.

Inkinga ye-‘Biometric Selfie’: Kungani Izinkulungwane Zibona ‘Verification Failed’ ngo-Mashi 2026

I-SASSA ikhiphe uhlelo olusha lokunqanda inkohliso ngo-Mashi 2026, futhi kukhulunywa iqiniso, kudala isiphithiphithi kwabazuza isibonelelo se-Social Relief of Distress (SRD) R390. Lokhu kubizwa ngokuthi yi-‘Biometric Liveness Check’ noma ‘Selfie Test’ lapho ucelwa khona ukuthi uthathe isithombe esibukhoma ocingweni lwakho ukuze uqinisekise ubuwena. Uhlelo lube seluhlola lokhu kuqhathaniswa nemininingwane yoMnyango Wezasekhaya. Kubonakala kulula ephepheni, kodwa iqiniso linzima kakhulu. Amaqembu okusiza abantu abona amazinga okuhluleka acishe abe ngu-30%. Lokhu kusho ukuthi amakhulu ezinkulungwane zabantu baseNingizimu Afrika babuka isikrini esithi ‘Biometric Verification Failed,’ bekhathazekile ngokuthi izinkokhelo zabo zika-Ephreli 2026 ngeke zifike. Ngiyakuqonda ukuthi kudingeka kunqandwe abantu ‘bezipoki’ nenkohliso edla izigidi zezwe. Noma kunjalo, ngikhathazekile ngokuthi lobu buchwepheshe abukakulungeli ukusetshenziswa ngendlela abantu abaphila ngayo ngempela. Uhlelo luhluleka kakhulu komahambanendlwana abadala nabashibhile abanamakhamera asezingeni eliphansi. Luphinde luhluleke uma igumbi lakho limnyama kakhulu noma uma unganyakazi ngendlela uhlelo olufuna ngayo. Kwabaningi, lokhu akusona nje isiphambeko sobuchwepheshe. Kuyisithiyo esisabekayo phakathi kwabo nemali abayidingayo ukuze badle. Lo mhlahlandlela unikeza izindlela ezingcono kakhulu engizitholile zokudlula kulezi ziphambeko.

Uhlu Lwakho Lwezinto Okufanele Uzilungise: Izinto ezi-5 OKUFANELE ube nazo

Akufanele nje uvule ikhamera ngethemba lokuthi izinto zizohamba kahle. Ukujaha lokhu kuyindlela elula yokuthi uvinjwe. Ngibhekile ukuthi yini esebenzele abantu abaphumelele ngo-Mashi 2026, kanti ukuba nalezi zinto eziyisihlanu kuletha umehluko omkhulu: 1. Isazisi Sakho Esisemthethweni (ID): Beeka incwadi yakho ye-ID eluhlaza noma i-Smart ID Card eduze kwakho. Uhlelo luqhathanisa ubuso bakho nesithombe uMnyango Wezasekhaya onawo, ngakho kumele uzilungiselele. 2. Umakhalekhukhwini Ohlakaniphile: Awudingi i-iPhone entsha sha, kodwa udinga ikhamera engaphambili okungenani enama-megapixels angu-2. Udinga nokuxhumana kwe-internet okuzinzile. 3. Ukuxhumana kwe-Internet Okuqinile: Uhlelo kumele luthumele imininingwane eminingi kwa-SASSA. Uma isignali yakho yehla noma isekhondi elilodwa, konke kungase kuhluleke. Uma endlini yakho kungekho isignali enhle, zama ukuthola indawo enesignali engcono noma usebenzise i-Wi-Fi yomphakathi ethembekile. 4. Indawo Enokukhanya Okuphathelayo Nexolile: Kulapha lapho abantu abaningi behluleka khona. Ikhompyutha kudingeka ibone yonke imininingwane yobuso bakho. Uma uzama lokhu egumbini elimnyama noma ebusuku, kungenzeka uhluleke. Thola indawo enokukhanya kwemvelo okugqamile. 5. Imininingwane Yakho Yokufaka Isicelo kwa-SASSA: Yiba nenombolo yakho kamazisi enezibalo ezingu-13 nenombolo yocingo oyisebenzise ekufakeni isicelo sakho. Uzoyidinga ukuze ungene kwi-portal.

Indlela Yesithombe Engenaphutha: Umhlahlandlela Wezinyathelo ngezinyathelo we-Selfie ye-SASSA Ephelele

Isithombe sokuqinisekisa asifani ne-selfie evamile ye-Facebook. Uzama ukwanelisa i-algorithm yekhompyutha efuna imininingwane ethize kakhulu. Landela lezi zinyathelo: Isinyathelo 1: Thola Ukukhanya. Ungabi nefasitela noma ukukhanya okugqamile ngemuva kwakho. Lokhu kwenza ubuso bakho bubukeke njengesithunzi esimnyama. Kunalokho, bheka ekukhanyeni. Ukukhanya kwemvelo kwasemini kungcono kakhulu lapha. Isinyathelo 2: Lungisa Indawo Engemuva. Indawo engemuva edungekile ingadida i-software. Ma phambi kodonga olulula, olunombala owodwa. Qiniseka ukuthi akekho omunye umuntu ovelayo esithombeni. Isinyathelo 3: Lungisa Ubuso Bakho. Kumele ubukeke njengesithombe sakho se-ID. Khipha noma yini efihla ubuso bakho kuhlanganise nezingilazi zamehlo, izigqoko, nama-mask. Uma ugqoka iduku noma i-hijab ngenxa yezenkolo, lokho kulungile, kodwa qiniseka ukuthi akufihli amehlo, ikhala, noma umlomo wakho. Isinyathelo 4: Beka Ikhamera Ngendlela. Bambela ucingo lwakho ezingeni lamehlo, cishe ebangeni lengalo. Zama ukungalutshekisi phezulu noma phansi. Isinyathelo 5: Landela Imiyalo Yesikrini NGOKUQINILE. Uhlelo luzokucela ukuba ucwayize, umomotheke, noma unyakazise ikhanda kancane. Uma ungazinaki lezi zinto noma unyakaza ngokushesha kakhulu, uzothola umlayezo othi ‘Verification Failed’ ngokushesha.

Ukuxazulula Iphutha le-‘Biometric Verification Failed’: Izindlela Eziphambili

Uma wenze konke ngendlela kodwa kwahluleka, ungalilahli ithemba. Zama lezi zinto: 1. Sula i-Cache yesiphequluli sakho (Browser Cache): Ucingo lwakho lugcina imininingwane emidala engaphazamisa i-website ka-SASSA. 2. Zama i-Web Browser ehlukile: Uma usebenzisa leyo efike nocingo, zama ukulanda i-Google Chrome. Ivame ukusebenza kangcono. 3. Sebenzisa Idivayisi Ehlukile: Lokhu kuvame ukuba isixazululo esiphumelelayo. Uma ucingo lwakho lumdala kakhulu, ikhamera kungenzeka ingabi nabo ubukhali obudingwa yi-software ka-SASSA. Cela umngane noma ilungu lomndeni elinocingo olusha ukuthi ulusebenzise nje ukuqinisekisa ubuwena. 4. Zama Ngesikhathi Lapho Abantu Beambalwa: Ama-server ka-SASSA ayakhandleka ngenxa yenani labantu. Ngikweluleka ukuthi uzame ekuseni kakhulu, njengehora lesi-4 noma lesi-5, noma ebusuku kakhulu lapho abantu abambalwa be-online.

Usabhajwe? Izindlela Zakho Zokugcina kanye Nombono ka-SASSA Osemthethweni

Uma uzame konke futhi uhlelo lusakuphika, sekuyisikhathi sokubandakanya i-SASSA ngqo. Option 1: Inombolo yoSizo yakwa-SASSA - Shaya u-0800 60 10 11. Batshele ukuthi uhluleke ukuzibonakalisa kaningi naphezu kokulandela imithetho. Option 2: Vakashela ihhovisi lakwa-SASSA - Lokhu kwenze kuphela uma ungenayo enye indlela. Hamba ekuseni kakhulu. Phatha i-ID yakho, ucingo lwakho, nomlayezo we-SMS oqinisekisa isibonelelo sakho. Isikhulumi se-SASSA uPaseka Letsatsi sitshele i-SABC ngo-20 Mashi 2026 ukuthi bayazi nge-‘zinselelo zobuchwepheshe’ futhi bacela abantu ukuthi babekezele. Wathi lolu hlelo lubalulekile ukuze kuqinisekiswe ukuthi imali itholwa abantu abafanele.

FAQs

Kuyini lokhu kuqinisekisa okusha kwe-SASSA Biometric Selfie kuka-2026?

Kuwukuhlolwa kobuwena okuyisibopho okwethulwe ngo-Mashi 2026 kulabo abathola isibonelelo se-SRD R390. Kudinga ukuthi usebenzise i-smartphone ukuthatha isithombe esibukhoma ukuze kuqinisekiswe ukuthi ungumuntu ngempela ofana nesithombe sakho se-ID.

Kungani i-selfie yami yokuzibonakalisa ihlulekile?

Izizathu ezivamile zihlanganisa ukukhanya okungalungile, ukusebenzisa ucingo oludala olunekhamera engeyinhle, i-internet engekho kahle, noma ukungalandeli imiyalo yesikrini njengokucwayiza ngesikhathi esifanele.

Ngingakwenza yini ukuqinisekisa ngaphandle kwe-smartphone?

Njengamanje, kudingeka i-smartphone enekhamera engaphambili ne-internet. Uma ungenayo, ungacela umngane omethembayo noma ilungu lomndeni ukuba likusize ngokusebenzisa ucingo lwalo, noma uvakashele ihhovisi lakwa-SASSA.

Ngingazama kangaki ukwenza i-selfie verification?

Akukho mkhawulo oshiwoyo, kodwa ukuzama kaningi ngaphansi kwezimo ezifanayo (isib. egumbini elimnyama) ngeke kusize. Zama izikhathi ezi-3 kuye kwezi-4, uma kungenzeki, zama amanye amathiphu esiwashilo.

Ngizolahlekelwa yimali yami ka-Mashi R390 uma ngihluleka?

Inkokhelo yakho ka-Mashi kumele iphephe njengoba uhlelo lufike sekuhambe inyanga. Noma kunjalo, ukuhluleka kuzovimba inkokhelo yakho ka-Ephreli 2026 kuze kube uphasa lolu vivinyo.

Ingabe lokhu kusebenza kuzo zonke izibonelelo?

Okwamanje, lokhu kusebenza kuphela esibonelelweni se-Social Relief of Distress (SRD) R390. Akukakaqalwa kwezinye izibonelelo njengezabantu abadala noma zezenhlalakahle zabantwana, kodwa i-SASSA ingase ikwenze lokho esikhathini esizayo.