Ungasidlulisa Kanjani Isikhalazo Ngesinqumo Sesibonelelo SakwaSASSA Se-SRD Esinqatshiwe

Uma isicelo sakho Sesibonelelo Sosizo Lwesikhashana Lokuhlupheka (Social Relief of Distress - SRD) R350/R370 sinqatshiwe, kodwa ukholelwa ukuthi isinqumo asilungile ngokusekelwe ezimweni zakho zalezo nyanga ethile, unelungelo lokudlulisa isikhalazo. Izikhalazo ziphathwa ngokuzimela yi-Nkantolo Ezimele Yokudlulisa Izikhalazo Zosizo Lomphakathi (Independent Tribunal for Social Assistance Appeals - ITSAA).

Lo mhlahlandlela uhlinzeka ngohambo oluphelele lwenqubo yokudlulisa isikhalazo se-SRD.

Okubalulekile Okufanele Ukucabange Ngakho Ngaphambi Kokudlulisa Isikhalazo:

• Isizathu Sokunqatshwa: KUFANELE wazi ukuthi kungani isicelo sakho sinqatshiwe ngenyanga ethile (noma izinyanga) ofuna ukudlulisa isikhalazo ngayo. Hlola isimo sakho kwiwebhusayithi ye-SASSA SRD ukuze uthole isizathu. Ukudlulisa isikhalazo ngaphandle kokuqonda isizathu akunakwenzeka ukuba kuphumelele.
• Ukufaneleka: Ingabe wawuhlangabezana nemibandela yokufaneleka ngenyanga (noma izinyanga) okukhulunywa ngayo? Lokhu kufaka phakathi umkhawulo wemali engenayo (isb., ukungaholi ngaphezu kuka-R624 ngenyanga ngokwesilinganiso sezindlela), ukungatholi i-UIF, i-NSFAS, noma ezinye izibonelelo, njll.
• Umkhawulo Wesikhathi: Izikhalazo kufanele zifakwe phakathi kwezinsuku ezingu-30 kuya kwezingu-90 kusukela osukwini owathola ngalo isaziso sesimo esinqatshiwe. Ungalibali! Kungcono ukudlulisa isikhalazo ngokushesha ngangokunokwenzeka phakathi nalesi sikhathi.
• Isikhalazo Ngenyanga: Udinga ukufaka isikhalazo esihlukile ngenyanga ngayinye ethile lapho isibonelelo sakho sinqatshwa khona.

Izinyathelo Zokufaka Isikhalazo Se-SRD Ku-inthanethi (NgeNgosi Ye-ITSAA):

Lena yindlela esemthethweni futhi eyinhloko yokuthumela izikhalazo ze-SRD:

1. Vakashela Iwebhusayithi Yezikhalazo Ye-ITSAA: Iya engosini efanele: https://srd.dsd.gov.za/appeals/ (Bhukhimakha lesi sixhumanisi).
2. Faka Inombolo Kamazisi: Thayipha ngokunembile inombolo yakho kamazisi waseNingizimu Afrika enezinhlamvu ezingu-13.
3. Faka Inombolo Yocingo: Nikeza inombolo kamakhalekhukhwini oyisebenzise lapho ufaka isicelo sokuqala sesibonelelo se-SRD. Kulapha lapho i-PIN yokuqinisekisa izothunyelwa khona.
4. Cela i-PIN: Chofoza inkinobho ethi “Thumela i-Pin” (“Send Pin”). Linda i-SMS equkethe i-One-Time Pin (OTP) ukuthi ifike kufoni yakho ebhalisiwe. (Uma ungayitholi, hlola isignali yakho futhi uqinisekise ukuthi inombolo ilungile. Kungase kudingeke ukuthi uyicele futhi ngemva kokulinda isikhashana).
5. Faka i-PIN: Thayipha i-PIN oyithole nge-SMS endaweni edingekayo bese uchofoza u-“Hambisa” (“Submit”).
6. Khetha Inyanga (noma Izinyanga): Uzobona uhlu lwezinyanga lapho isicelo sakho sinqatshwe khona. Khetha inyanga ethile (noma izinyanga) ofisa ukudlulisa isikhalazo ngayo. Ngokuvamile ungakhetha izinyanga eziningi ngesikhathi esisodwa uma zingaphakathi kwesikhathi sesikhalazo.
7. Isizathu Sesikhalazo (Uma Kusebenza): Ngezinye izikhathi, ingosi ingase ikucele ukuba ukhethe isizathu noma unikeze imininingwane emfushane, nakuba ngokuvamile kusekelwe ekuhloleni kabusha idatha ekhona. Landela imiyalelo esesikrinini ngokucophelela.
8. Thumela Isikhalazo: Buyekeza okukhethile bese uchofoza u-“Hambisa” (“Submit”) (noma inkinobho efanayo) ukuze ufake ngokusemthethweni isikhalazo sakho (noma izikhalazo).

Kwenzekani Ngemva Kokuthumela Isikhalazo Sakho?

• Isiqinisekiso: Iwebhusayithi kufanele inikeze isiqinisekiso sokuthi ukuthunyelwa kwesikhalazo sakho kuphumelele. Thatha isithombe-skrini uma kungenzeka.
• Ukubuyekezwa Yi-ITSAA: I-ITSAA manje izobuyekeza icala lakho ngokuzimela. Lokhu kuhilela ukuhlola kabusha ulwazi lwakho kumakhompyutha ahlukahlukene kahulumeni (njengoMnyango Wezasekhaya, i-UIF, i-SARS, i-NSFAS) ngenyanga ethile (noma izinyanga) odlulise isikhalazo ngayo.
• Ukwenza Isinqumo: Ngokusekelwe ekuqinisekiseni kwayo, i-ITSAA izokwenza isinqumo sokugcina ngesikhalazo sakho senyanga ngayinye.
• Isikhathi Sokucubungula: Le nqubo yokubuyekeza ingathatha isikhathi, ngokuvamile phakathi kwezinsuku ezingu-60 nezingu-90 kusukela osukwini owafaka ngalo isikhalazo. Yiba nesineke.
• Isaziso Somphumela: USASSA angase athumele i-SMS mayelana nomphumela, kodwa lokho akwethembekile.
• Hlola Isimo Sesikhalazo: KUFANELE uhlale uhlola isimo sesikhalazo sakho njalo usebenzisa yona le webhusayithi yezikhalazo ye-ITSAA: https://srd.dsd.gov.za/appeals/. Landela izinyathelo ezifanayo zokungena (Umazisi, Inombolo Yocingo, i-PIN).

Ukuqonda Izimo Zesikhalazo (Kwingosi Ye-ITSAA):

• Kusalindile (Pending): Isikhalazo samukelwe futhi silindele ukubuyekezwa.
• Kuvunyiwe/Kuphumelele (Approved/Successful): Isikhalazo sakho salezo nyanga siphumelele. USASSA manje kufanele acubungule inkokhelo uma kusebenza. Hlola isayithi eliyinhloko lesimo se-SRD ukuze uthole imininingwane yokukhokha.
• Kunqatshiwe/Akuphumelelanga (Declined/Unsuccessful): Isikhalazo sakho salezo nyanga sinqatshiwe yi-ITSAA. Isizathu singase sinikezwe. Lesi sinqumo ngokuvamile sigcina kanjalo kuleyo nyanga.

Izinkinga Ezivamile Namathiphu:

• Inombolo Yocingo Engalungile: Uma ulahlekelwe noma ushintshe inombolo yocingo esetshenziswe esicelweni, kufanele uqale ubuyekeze imininingwane yakho yokuxhumana kwaSASSA ngaphambi kokuba uthole i-PIN yesikhalazo.
• Ukweqiwa Komnqamulajuqu Wesikhalazo: Uma weqiwe yiwindi lezinsuku ezingu-90, ngokuvamile awusakwazi ukudlulisa isikhalazo salezo nyanga.
• Amaphutha Kwiwebhusayithi: Uma iwebhusayithi yezikhalazo ingasebenzi, zama futhi kamuva. Qinisekisa ukuthi unokuxhumeka kwe-inthanethi okuzinzile.

Ngingakwazi Ukudlulisa Izikhalazo Ngezinye Izibonelelo ZakwaSASSA?

Inqubo echazwe ngenhla ingeye sibonelelo se-SRD R350/R370 kuphela. Ukudlulisa izikhalazo ngezinqumo zezinye izibonelelo (njengesabakhubazekile, esabadala, esokondla abantwana) kulandela inqubo ehlukile, yendabuko ngokwengeziwe ehlanganisa ukuthumela amafomu esikhalazo ngokuqondile kwaSASSA, hhayi engosini ye-inthanethi ye-ITSAA.

Uma udinga usizo olwengeziwe ngokuqondile ngenqubo yesikhalazo se-SRD, bheka emuva kwiwebhusayithi ye-ITSAA noma eziteshini ezijwayelekile zokuxhumana zakwaSASSA (nakuba zingase zikudlulisele kusayithi le-ITSAA ngezikhalazo ze-SRD). Khumbula, inqubo yesikhalazo imahhala.