Ungahlola Kanjani Isimo Sakho Sesibonelelo se-SRD R350

Isibonelelo Sosizo Lwesikhashana Lokuhlupheka (Social Relief of Distress - SRD) R350 sihlinzeka ngosizo lwemali yesikhashana kubantu abangasebenzi eNingizimu Afrika. Ngemva kokufaka isicelo, kubalulekile ukuhlola njalo isimo sesicelo sakho ukuze wazi ukuthi isibonelelo sakho sivunyiwe yini, ukuthi kufanele ulindele ukukhokhelwa nini, noma uma kukhona izinkinga okudingeka zilungiswe.

Lo mhlahlandlela uchaza zonke izindlela ezitholakalayo zokuhlola isimo sakho sesibonelelo se-SRD R350.

Indlela 1: Hlola Ku-inthanethi Ngewebhusayithi YakwaSASSA Ye-SRD

Lena yindlela ethembeke kakhulu futhi enemininingwane ephelele yokuhlola isimo sakho:

1. Vakashela iwebhusayithi esemthethweni yakwaSASSA ye-SRD: https://srd.sassa.gov.za
2. Chofoza ku-“Hlola Isimo Sakho Se-SRD” (“Check Your SRD Status”)
3. Faka inombolo yakho kamazisi waseNingizimu Afrika kanye nenombolo kamakhalekhukhwini oyisebenzise lapho ufaka isicelo
4. Qedela ukuqinisekiswa kwe-CAPTCHA (uma kuceliwe)
5. Chofoza u-“Hambisa” (“Submit”) noma “Hlola Isimo” (“Check Status”)
6. Isimo sakho samanje sesicelo sizovezwa esikrinini

Izinzuzo: Iwebhusayithi ikhombisa ulwazi oluningiliziwe, kufaka phakathi isizathu uma isicelo sakho sinqatshiwe.

Indlela 2: I-WhatsApp

USASSA uhlinzeka ngensizakalo ye-WhatsApp yokuhlola isimo sakho sesibonelelo se-SRD:

1. Londoloza inombolo ye-WhatsApp yakwaSASSA ye-SRD: 082 054 0016 koxhumana nabo
2. Vula i-WhatsApp bese uthumela umyalezo kule nombolo (Chofoza ukuvula i-WhatsApp)
3. Thumela u-“Hi” ukuqala ingxoxo
4. Khetha inketho ethi “SRD Grant” kumenyu
5. Khetha “Ukuhlola Isimo” (“Status Check”) ezinkethweni
6. Faka inombolo yakho kamazisi lapho ucelwa
7. Isimo sesicelo sakho sizothunyelwa kuwe

Izinzuzo: Kulula uma unedatha elinganiselwe kodwa usebenzisa i-WhatsApp.

Indlela 3: Hlola Nge-USSD (Akudingi Datha)

Uma ungenakho ukufinyelela ku-inthanethi, ungahlola usebenzisa i-USSD:

1. Shayela u-1203210# kufoni yakho
2. Khetha inketho 1 ethi “Social Relief Grant”
3. Faka inombolo yakho kamazisi lapho ucelwa
4. Isimo sakho sizovezwa esikrinini

Izinzuzo: Isebenza ngaphandle kwe-inthanethi nakumafoni ayisisekelo. Kusebenza amanani ajwayelekile e-USSD.

Indlela 4: Inombolo Yamahhala YakwaSASSA

Ungashayela uSASSA ngqo:

1. Shayela inombolo yamahhala yakwaSASSA: 0800 60 10 11
2. Landela imiyalelo yezwi ukuze ukhethe inketho yesibonelelo se-SRD
3. Yiba nenombolo yakho kamazisi iseduze
4. Umeleli wakwaSASSA uzokusiza ngokuhlola isimo sakho

Qaphela: Izingcingo zingaba ningi, ngakho ungase ulinde isikhathi.

Ukuqonda Imiyalezo Yakho Yesimo

Lapho uhlola isimo sakho, ungase ubone owodwa wale miyalezo elandelayo:

Uma Isicelo Sakho Sinqatshiwe

Uma isicelo sakho sinqatshiwe, ukuhlolwa kwesimo ngokuvamile kuzohlinzeka ngesizathu. Izizathu ezivamile zihlanganisa:

1. Ukuqinisekiswa Kobunikazi Kwehlulekile: Imininingwane yakho kamazisi ayikwazanga ukuqinisekiswa
2. Umkhawulo Wemali Engenayo Udluliwe: Imali yakho engenayo idlula umkhawulo wama-R350 ngenyanga
3. Ubhalisele i-UIF: Uthola noma ufanele ukuthola izinzuzo ze-UIF
4. Uhlomula ku-NSFAS: Uthola uxhaso lwe-NSFAS
5. Uhlomula Kwesinye Isibonelelo: Uthola esinye isibonelelo somphakathi
6. Ongasekho: Inombolo kamazisi ibhaliswe njengeyomuntu ongasekho kuMnyango Wezasekhaya

Ungasidlulisa Kanjani Isikhalazo Ngesicelo Esinqatshiwe

Uma ukholelwa ukuthi isicelo sakho sinqatshwe ngokungafanele, unelungelo lokudlulisa isikhalazo ngaleso sinqumo ngeNkantolo Ezimele Yokudlulisa Izikhalazo Zosizo Lomphakathi (Independent Tribunal for Social Assistance Appeals - ITSAA).

➡️ Bona umhlahlandlela wethu onemininingwane: Ungasidlulisa Kanjani Isikhalazo Ngesibonelelo SakwaSASSA Se-SRD Esinqatshiwe

Qaphela Okubalulekile: Izikhalazo ngokuvamile kufanele zifakwe phakathi kwezinsuku ezingu-30-90 zokuthola umphumela wesimo sakho. Thatha isinyathelo ngokushesha.

Imibuzo Evame Ukubuzwa

Q: Kufanele ngihlole isimo sami kangaki? A: Hlola okungenani kanye ngesonto. Izibuyekezo zesimo se-SRD ngokuvamile zenzeka nyanga zonke kodwa zingashintsha noma nini.

Q: Kwenzekani uma isimo sami sithi “Ukuqinisekiswa Kwe-akhawunti Yasebhange Kwehlulekile”? A: Qinisekisa ukuthi imininingwane yakho yasebhange ilungile. Uma ilungile, thintana nebhange lakho ukuqinisekisa ukuthi azikho izinkinga nge-akhawunti yakho.

Q: Kungani isimo sami siqhubeka nokukhombisa ukuthi “Kusalindile”? A: Ukucutshungulwa kungathatha isikhathi njengoba uSASSA eqinisekisa ukufaneleka kwakho kumakhompyutha amaningi. Qhubeka nokuhlola masonto onke.

Q: Ngizokwaziswa yini uma isimo sami sishintsha? A: USASSA akavamisile ukuthumela izaziso. Kungcono ukuhlola isimo sakho njalo.

Q: Ngilahlekelwe ifoni yami noma ngashintsha inombolo yami. Ngiyibuyekeza kanjani imininingwane yami yokuxhumana? A: Uma ulahlekelwe ifoni yakho noma ushintshe inombolo yakho, uzodinga ukubuyekeza imininingwane yakho yokuxhumana kwaSASSA. Bona umhlahlandlela wethu wokushintsha inombolo yakho yocingo ukuze uthole imiyalelo yesinyathelo ngesinyathelo.

Udinga Usizo Olwengeziwe?

Uma udinga usizo olwengeziwe ngokuhlola isimo sakho sesibonelelo se-SRD, thintana noSASSA ngqo:

• I-imeyili: grantenquiries@sassa.gov.za
• I-Facebook: SASSANewsZA
• I-Twitter: @OfficialSASSA

Khumbula ukuthi zonke izinsiza zakwaSASSA ZIMAHHALA. Ungalokothi ukhokhele noma ubani othembisa ukukusiza ukuhlola isimo sakho noma ukusheshisa isicelo sakho.